Position Overview & Specifications

What we are looking for:

We are looking for an enthusiastic, organised individual to join our Customer Service Team . Previous customer service experience is required. Hours to be worked Monday to Friday 8.30 -5pm with an hour for lunch. Immediate start. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. Salary to be reviewed after 3 months.

Main duties

  • Receiving incoming calls and emails from customers/ our distributors regarding orders placed
  • Processing orders using an in house system
  • Maintaining excellent standards of customer service
  • Performing general administrative tasks

Ideal candidate

  • Must have previous experience in a customer service-based role
  • Able to work at a fast pace, but also maintain a high standard of quality
  • Have excellent written & verbal communication and customer service skills

Job Types: Full-time, Permanent

Salary: From £21,255.00 per year

Benefits:

  • Additional leave
  • Company pension
  • On-site parking
  • Wellness programme

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Chesterfield, S41 9RF: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person