Position Overview & Specifications

We are currently seeking an IT Support Assistant to join our Head Office in Braintree.

Working within a team of 4, your main role will consist of supporting the following:

  • Server 2012/2016/2019
  • Domain control
  • Antivirus
  • Hardware (printers / phones / computers)
  • Software support to our 174 branches

Other roles can include:

  • Required to drive to the branches for installs or replacement of equipment

The ideal candidate will have:

  • A basic knowledge of Windows 10, 11, Microsoft Office, Microsoft Server.
  • A basic knowledge of networking infrastructure.
  • 3 years of experience working within the IT helpdesk environment or equivalent within computing.
  • A willingness to learn and expand knowledge independently.
  • A full UK Manual Car Driving Licence (Required).

Training will be provided but prior knowledge in IT systems and networking infrastructure would be beneficial.

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Employee discount

Schedule:

  • Monday to Friday
  • No weekends

Work Location: One location