Position Overview & Specifications
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business
Come and join an ambitious and growing company that helps people plan for the future. We’re an innovative business who want to stand out from the crowd. At AIG Life UK, we are experts in protection. It’s what we do. We look after over 1.6 million people, specialising in life insurance, income protection, critical illness cover and more. For us, protection products are about more than financial security, it’s about helping people live better lives, supporting them when they need us most.
This is reflected in our culture - we believe that the best things we do in life, we do for others. As we grow, we take tremendous pride in seeing our employees grow with us, and are committed to attracting, nurturing and developing the best talent.
About the role
What you need to know:
You’ll be a key player in the future success of AIG Life by managing the product governance process that supports and delivers against our regulatory responsibilities, ensuring products are performing for all our customers and ensuring we bring innovative new propositions to market that offer fair value.
Protection is our business and this is a high profile role with regular access to senior leaders across the business including the Commercial Director, Chief Financial Officer and Chief Compliance Officer. You will also have a proven ability to build effective relationships at senior levels.
You’ll have a strong knowledge of the regulatory environment and our product portfolio. Through annual product reviews you will make recommendations that ensure our products deliver when our customers need us most.
You’ll need to prioritise effectively in a high-pressure environment.
Key responsibilities:
You will be responsible for AIGLL’s product governance including:
- Provision of SME guidance and support to the Commercial Team and across the business, on the governance requirements supporting the development of new products or enhancements to existing products.
- Ownership and delivery of annual product reviews for open and closed products. Responsibility for documentation of actions identified as a result of reviews. Escalation to the Senior Leadership Team (SLT) where appropriate.
- Maintain current knowledge of the legal and regulatory frameworks governing product lifecycle management (Consumer Duty, IDD, TCF, etc.). Ensure the process, templates and documentation for both product development and product review remain appropriate and relevant.
- Ownership of any requests concerning IDD to advisers and distributor firms when they arise.
- Ensure the Product Development Framework (PAP&POG) are aligned to Group Policies. The frameworks should be reviewed annually and updated in line with any regulatory change impacting our products and distribution.
- When necessary, the provision of training to the wider business and functional areas on the completion of the end to end review process.
- Main point of contact and responsibility for internal audit processes or actions in relation to product governance.
- Support proposition managers in designing, delivering and maintaining the portfolio of protection propositions in order to optimise AIGLL’s positioning in the market in support of short / medium term financial targets.
- Provide technical sign off and review of marketing materials, product literature, policy documentation and both external and internal communications.
- The role of secretariat for the Product Development Committee (PDC) directly supporting the Commercial Director.